Sean Minter, CEO of AmplifAI, joins host Liz Glagowski as her first guest in the CX Pod's Tech Insights series. They discuss how AI is revolutionizing contact center performance. Learn why traditional QA falls short, how to identify true top performers, and what it takes to turn AI data into real business results.
Subscribe on theCXPod.com or wherever you get your podcasts. The CX Pod is produced by TTEC and the Customer Strategist Journal.
Learn more:
The CX Pod - https://www.thecxpod.com
TTEC Perform AI-enabled coaching — https://www.ttec.com/resources/video/carla-and-ttec-perform
TTEC — https://www.ttec.com
AmplifAI — https://www.amplifai.com
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