Buying a PMS: Lessons from an ex-hotelier who now works in hotel tech. Ft. Tommy Kalita

Buying a new property management system is one of the biggest decisions a hotelier can make, and most of them will tell you the process is painful. Tommy Kalita has been on both sides of that process. Before joining sales and then fintech solutions at Mews, he ran his own hotel in Edmonton, Canada. In this episode, Tommy and Matt talk about what hoteliers often overlook during the RFP process, who should be involved in the decision beyond leadership and what changes for a property once a new system goes live.