Alim Uderbekov is CEO and Co-Founder of Surfaice, an AI operating system built for the full retail store lifecycle, from lease administration and CAM reconciliation to construction budgeting, punch walks, and facility management. Speaking live from the ICSC PropTech stage in Las Vegas, Uderbekov explains how pre-trained agents plug into a company's existing systems to eliminate repetitive work — by his count, roughly a million clicks to open a single store. He also discusses trust and adoption barriers in commercial real estate, his path from aerospace engineering to retail, and The Store Development AI Playbook: A Field Guide, co-authored with Schaefer Jones of the JD Sports Fashion store development team.
James Cook is the Head of Retail Research for JLL.
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