Technology often gets measured by how advanced, intelligent, or innovative it is. But perhaps its greatest value lies in something much simpler: helping us connect with one another.
In this episode, I revisit a story from The Innovator's Mindset about meeting an Uber driver who was deaf. Before riding with him again the next day, I used my phone to search YouTube and learn how to sign "thank you." It took only a few minutes, but that small use of technology created a genuine human connection that has stayed with me ever since.
Years later, after sharing that story during a keynote, a mother approached me with a powerful message. Her daughter, who is deaf, was about to start at a new school, and she worried about whether people would make the effort to help her feel welcome. She shared that the story gave her hope because it reminded her that inclusion often begins with one person choosing to make a small effort.
We spend so much time talking about artificial intelligence, emerging technologies, and digital innovation. Yet some of the most meaningful ways we can use technology are also the simplest. A quick search, a short video, a translation app, or a few minutes of curiosity can help someone feel seen, respected, and like they truly belong.
Maybe the question isn't whether technology is making us more connected.
Maybe the better question is whether we're choosing to use it that way.
Questions for Reflection
- When have you used technology to strengthen a human connection?
- Are we teaching students to use technology primarily for productivity, or for empathy as well?
- What simple digital tool could help someone in your community feel more seen and valued?
- How can schools intentionally model technology as a bridge between people instead of a barrier?
- What's one small use of technology you could make this week that would have a lasting impact on another person?
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📚 Books by George Couros:
Forward, Together:
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The Innovator's Mindset: https://www.amazon.com/dp/0986155497?ref=exp_gcouros_dp_vv_d
What Makes a Great Principal: https://www.amazon.com/dp/1948334739?tag=onamzgeorge0f-20
Because of a Teacher: https://www.amazon.com/dp/194833433X?ref=exp_gcouros_dp_vv_d
Because of a Teacher 2: https://www.amazon.com/dp/194833450X?tag=onamzgeorge0f-20
Innovate Inside the Box: https://www.amazon.com/dp/1948334127?ref=exp_gcouros_dp_vv_d
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