In this episode, David sits down with Mick Costigan, who leads Salesforce Futures, to explore how leaders can anticipate and shape the future of technology.
We unpack why AI "hallucinations" are actually a powerful tool for strategic foresight and why the impending rise of personal AI agents will force companies to move from transactional interactions to genuine customer relationships.
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The music on Tech Talks is created by London artist Lemzi.
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