This week on Catalyst, Tammy is joined by Deepesh Chandra, Senior Vice President and Chief Digital and Information Officer at Montefiore Einstein, one of New York’s most mission-driven health systems. Deepesh has spent more than 20 years in healthcare and technology, with stops at McKinsey, Mount Sinai, and Bon Secours Mercy Health. He started out believing technological change was an engineering problem, then began to see that the hardest part of the project was actually human. Deepesh and Tammy talk about starting with the human constraint rather than the technology’s capability and bringing patients and clinicians in from day one. They also make the case that resistance isn’t something to fear, it’s where collective problem-solving begins.
Please note that the views expressed may not necessarily be those of NTT DATA
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