This week on Catalyst, Tammy is joined by Rita Soni, a social entrepreneur and one of the leading voices on impact sourcing, an intentional, inclusive talent strategy she's helped shape since the term was coined during her time as CEO of Nasscom Foundation. She later brought that expertise to Everest Group as a principal analyst, and is now building Grand Resolve, a nonprofit that's co-creating standards to make digital services more responsible and inclusive. Tammy and Rita dig into what impact sourcing actually looks like on the ground, from Televerde's outbound call centers inside a women's prison to Vindhya Info Media in Bangalore, where a workforce built around people with disabilities has outpaced expectations on retention and quality. The throughline: "good for people" and "good for business" aren't competing goals.
Please note that the views expressed may not necessarily be those of NTT DATA
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