Kris Miller runs a commercial, multifamily, and residential construction company in Denver, and he is on his way to cutting his workweek from 80 hours down to 10. In this episode, he shares the construction business systems that got him moving, from a simple weekly client update to an accountability chart that finally put the right people in the right seats.
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👉 For years, Kris and his two partners treated the rough handoff between preconstruction and the field as just part of the job. They would get enough information to start a project, then spend the build tracking down answers they should have had on day one. It worked well enough, but it came with long hours and a steady stream of fires to put out.
A few changes started to move the needle. The first was a weekly update his team now sends to every client, an idea so simple that Kris and his partner Mike wondered why they had not done it years earlier. The second was mapping their whole process onto a whiteboard and getting honest about who really belonged in each seat. Leyah and Kris get into what those shifts did for the team, and why the easiest one had the biggest effect on customer questions.
Underneath the systems sits a bigger goal. Kris has already brought his own hours from 80 a week down to 40, and he is aiming for 10 by the end of the year. He talks about why he never bought into the grind, and what it felt like to take his first real trip since finishing the program. He is not all the way there yet, but he is close to running the company without being in the middle of every decision.
If you are tired of running your construction business on guesswork and long hours, this conversation is worth your time. Let's get into it.
Key Takeaways:
00:00 Introducing Chris Miller of KLM Construction
03:14 Life Before the Program
05:38 Construction Does Not Have to Be Chaotic
07:26 The Weekly Report That Killed Client Questions
09:28 Why Generic Business Coaches Failed Him
11:52 The Accountability Chart Light Bulb
13:06 Nailing the Handoff
14:08 From 80 Hours Down to 10
15:32 Done With the Work Work Work Mentality
16:14 Closing and Next Steps
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The Construction Leading Edge Podcast helps construction business owners maximize their revenue, eliminate chaos, systematize their work, and win back their time.
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