#538 How to Make Decisions With Incomplete Information with Former 7-Eleven and Blockbuster CEO Jim Keyes
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Action Plan: https://jimharshawjr.com/ACTION
Free Clarity Call: https://jimharshawjr.com/APPLY
Former Blockbuster CEO reveals what actually happened.
Get an inside look at how a 2x Fortune 500 CEO Jim Keyes approaches leadership and decision making. Plus the one lesson his father taught him that changed the course of his life.
You're staring at a decision you need to make.
You have enough information to move, but not enough to feel certain. So you keep researching, revisiting the options, and waiting for the moment when the answer feels obvious.
Jim Keyes knows that moment well. He spent 20 years at 7-Eleven, including five as CEO, and later led Blockbuster through the 2008 financial crisis. He has made decisions with employees, investors, and entire companies depending on the outcome.
And his answer is refreshingly human: there is no perfect decision.
You make the best decision you can with the information you have. When new information comes in, you adjust and explain why.
In this episode of “Success for the Athletic-Minded Man,” Jim and I talk about how fear affects judgment and what his training as a pilot taught him about responding under pressure.
We also get into why learning outside your profession matters. Jim paints, plays piano, flies airplanes, and still plays softball. Each one has taught him something he has carried back into leadership.
The conversation goes deeper into belief, faith, and gratitude. Jim explains why he sees knowledge and faith as two ways to reduce fear, and why the first words he says every morning are simply, "Thank you."
If you've been carrying a decision longer than you should, this episode will help you think about what you know, what you still need to learn, and how to move without waiting for certainty. Tune in now!
If you don’t have time to listen to the entire episode or if you hear something that you like but don’t have time to write it down, be sure to grab your free copy of the Action Plan from this episode— as well as get access to action plans from EVERY episode— at http://www.JimHarshawJr.com/Action.
