On today's episode, Dr. Ben Kacos speaks during the Dental Success Summit 2026 about the evolution of team training, culture, and accountability inside a growing dental practice. Drawing from his experience at Shreveport Dental Solutions, Dr. Kacos shares how his practice moved from informal hallway meetings and undocumented systems to structured growth meetings, alien abduction manuals, onboarding videos, 30-60-90 day goals, tiered compensation, bonuses, and the Big Sister program.
He explains why team engagement, consistency, clear expectations, and aligned incentives are critical for creating a culture where people grow, take ownership, and hold each other accountable. Dr. Kacos also discusses how morning huddles, quarterly retreats, assisted hygiene, review systems, and same-day dentistry have helped his team become more self-governing, more productive, and more committed to the shared vision of the practice.
Be sure to check out the full episode from the Dentalpreneur Podcast!
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