This week we talk with Brian Greene and John Hoyt, both both members of the user experience team at Nationwide Insurance.

We discuss the challenges of working with such a big team, how they promote performance across departments, managing user expectations and improving perception of speed by designing feedback mechanisms, and more.

Show Links:

Podden och tillhörande omslagsbild på den här sidan tillhör Tim Kadlec & Katie Kovalcin. Innehållet i podden är skapat av Tim Kadlec & Katie Kovalcin och inte av, eller tillsammans med, Poddtoppen.