How Andrew started in a 60 square meter "hole in the wall" office in 1988 alongside his father and partner Craig Gillies — and what finally made them get serious
The turning point conversation in 1995: "Get good at this or get out"
How they went from 4–5 sales a month to 30 — and what changed
The "Family Village Tribe" framework (from Flight Centre founder Graeme Turner) and how it shaped their expansion strategy
Why growing a bigger team didn't mean more sales — and the counterintuitive fix
The journey from 1 office to 23 offices across Southeast Queensland, managing nearly 8,000 rental properties
Why Andrew resisted franchising early on — and why he now calls that a mistake
What broke during COVID and the hard reset back to 8 hub offices
The new franchise model: why every partner must succeed, not just survive
What Coronis looks for in a franchise partner (minimum $600K GCI — and why)
The "Stafford Blueprint" — Andrew's model for agent financial freedom
What Andrew brought back from Harvard Business School about AI and human nature
The 5 things humans will always want — and why that matters for real estate's future
Why Andrew completely reversed his view on technology replacing agents
His #1 tip for using AI: start with the outcome, work backwards
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