The GroomPod
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Episode 482: GroomPod 482 Cleaning with steam and Customer service the power of QTIP

Dela

Get ready to scrub down your physical space and your mental space in this episode of The GroomPod! Host Susy the Groomer is joined by Barbara Bird to talk about the magic of horsepower and high temperatures. Susy shares her latest workspace upgrade: a new state-of-the-art vapor steam cleaner. Discover the ultimate guidelines for using steam to blast away dander and grime in the nooks, crannies, and sliding tracks of your mobile van or brick-and-mortar salon without warping your composite wood or ruining your expensive electrical equipment.

Then, the duo shifts from deep cleaning the salon to deep cleaning their mental space. Barbara takes the mic for an essential masterclass on QTIP: Quit Taking It Personally. From dealing with critical clients to handling online reviews that sting, Barbara draws from her 10 years as a therapist and decades as a groomer to share golden strategies on building an emotional firewall between your business operations and your self-worth. Plus, the hosts catch up on the latest industry shakeups, including Groomer's Choice acquiring ShowSeason, and share a few laughs about the learning curve of managing multiple dogs in a brand-new grooming van.

A special thank you to our corporate sponsors: Best Shot, ShowSeason, Precision Sharp Groomore, Stazko.




Podden och tillhörande omslagsbild på den här sidan tillhör Susan Scott. Innehållet i podden är skapat av Susan Scott och inte av, eller tillsammans med, Poddtoppen.