Amy Konary, VP of Customer Business Innovation and Chair of the Subscribed Institute, brings over 20 years of experience advising companies on subscription business strategies.
JJ Xia is Zuora's Director of Customer Strategy and oversees messaging, positioning, and strategic initiatives around the Zuora customer experience.
We talk to Amy and JJ about how COVID-19 has impacted the growth of subscription businesses and what companies are doing to respond to the changing market.
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