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"Both/And" Thinking: Kelly Lewis on Navigating Polarities to Deepen Client Conversations

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Are you sure?

And, perhaps more importantly, are your clients?

In an increasingly polarized world, folks are becoming more and more dug-in about what they believe to be true. But an "either/or" mentality can lock out important data when we're weighing complex, real-life challenges. And when we value being "right" above all else, we may fail to recognize that not every challenge is a problem we can solve.

Often, what we're really confronting are polarities: a pair of opposing, interdependent values, wants, or priorities that are in a constant tug-of-war for our attention and resources.

On today's show, I talk to Kelly Lewis, the Founder of the Lewis Leadership Group and the co-author of Navigating Polarities: Using Both/And Thinking to Lead Transformation. Kelly explains why recognizing the difference between a problem to be solved and a polarity to be navigated is key to expanding a leader's capacity for complexity. We unpack the mechanics of "both/and" thinking and explore how understanding these dynamics can help leaders avoid the whiplash of pendulum swings and leverage the upside of opposing forces.

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