I say "thank you." Someone answers, "No problem." The exchange is over in a second, but lately I've been thinking about those two words. Whatever happened to "you're welcome"? My curiosity about the history of "no problem" began with that small question.
At a restaurant, I'm thanking someone for bringing something to the table or helping with an order. I know that person is doing a job. I also appreciate the service. "You're welcome" seems to receive that appreciation directly. "No problem" leaves me wondering why a problem entered the conversation.
I was saying thank you. Was I supposed to think I had been a bother?
That was my first reaction. Then I wanted to understand what the person saying it might mean. Before long, a question about restaurant manners had led me to an old letter, a linguist's research, a hotel employee, and something I hadn't expected to be thinking about: the language we pass down in our families...
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