The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders
The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders

The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders

Companies around the world are using the Net Promoter System to deliver the voice of the customer to employees inside their operations and increase loyalty and customer lifetime value. Loyal customers spend more, stay longer and tell their friends about a company’s products and customer experience. The Net Promoter System Podcast, hosted by Bain Partner Rob Markey, digs deep into the insights and stories of leading Net Promoter practitioners and customer experience experts to find out how companies can keep customers coming back.

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En podcast av: Rob Markey, Bain & Company partner and customer experience expert

Podden och tillhörande omslagsbild på den här sidan tillhör Rob Markey, Bain & Company partner and customer experience expert. Innehållet i podden är skapat av Rob Markey, Bain & Company partner and customer experience expert och inte av, eller tillsammans med, Poddtoppen.