The UnPodcast
Avsnitt

The Oat Milk Tax and the Great Sunbed War | Ep. 332

The UnPodcast
Dela

In this episode:

  • Coffee chains face a class action over allegedly inflated charges for nondairy milk.
  • Scott reveals that his coffee standards are both extremely specific and deeply Canadian.
  • The crew discovers it may need an oat milk diversity hire.
  • Hotels crack down on guests reserving sunbeds with towels before sunrise.
  • A vacationer wins compensation after spending his holiday fighting the “sunbed wars.”
  • Why outsourced service problems still become your reputation problem.
  • A hotel allegedly cancels a longtime conference to chase higher NBA Finals rates.
  • Why abandoning loyal customers for a sudden payday can cost more than the extra revenue.

Listen if you care about customer loyalty, ridiculous fees, vacation etiquette, reputation management, and businesses lighting long-term relationships on fire for a quick buck.

Articles:

Overpriced Oat milk 

Sunbed Wars 

NBA Hotel Betrayal 

00:00 The Fourth Episode Goes Off the Rails
01:44 The Oat Milk Markup Lawsuit
07:09 The Sunbed Wars
14:38 The NBA Hotel Betrayal
20:38 Knicks in Five

 

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