Why Physical Stores Aren't Dying — with Ron Johnson, Creator of the Apple Store and Author of Shop Different

Send us Fan Mail

We dive into the surprising wisdom of retail with Ron Johnson — creator of the original Apple Store, founder of Enjoy Technology, and author of Shop Different. Johnson challenges conventional thinking about the future of physical spaces, arguing that the human element — and the power of design — will always be crucial. AND, "The most important person is in front of you," a life lesson.

• 02:31 Ron Johnson!
•  05:42 The Apple Store
•  08:39 MSFT vs Apple
•  10:39 The Design
•  14:37 The Restart
•  20:15 Kindness
•  24:18 The Genius Bar
•  27:37 What If?
•  31:36 Why a Physical Store?
•  35:17 Client Service
•  38:50 JCPenney Coupons
•  41:32 Retail in the Future
•  43:40 Shop Different

LinkedIn: https://www.linkedin.com/in/shopdifferent
Website: https://ronjohnsonshopsdifferent.com/

Want to be featured as a guest on Making Data Simple?  Reach out to us at almartintalksdata@gmail.com and tell us why you should be next.  The Making Data Simple Podcast is hosted by Al Martin, WW VP Technical Sales, IBM, where we explore trending technologies, business innovation, and leadership ... while keeping it simple & fun.