What if your strongest referral partner is already in your community? Is your client experience transformational, or transactional? How could stronger community partnerships improve client care?
In this episode, Joe Sanok is joined by healthcare executive and leadership coach Jill Steeley to explore how private practitioners can build stronger community partnerships and create a more transformational client experience. Jill explains what federally qualified health centers (FQHCs) are, how they support underserved communities, and why they can become valuable referral partners for private practices.
Together, they discuss the difference between transactional and transformational care, the importance of anticipating client needs and maintaining meaningful communication throughout the care journey, and how collaborating with community health centers can improve outcomes for clients while strengthening your practice.
Jill also shares practical encouragement for clinicians, reminding them to identify what's holding them back and focus on building a sustainable, community-centered practice.
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