Moving can look like a simple trip from point A to point B, but professional moves involve labor, insurance, packing, regulations, and delivery logistics. In this episode, Yuriy Margolin, owner of MovingSalesProfessionals.com and host of Let’s Talk Moving, shares more than 23 years of moving-industry experience. After beginning his sales career at 17, Yuriy built a specialized call center in 2018 to help moving companies improve sales and serve customers professionally. He explains why he enjoys teaching sales teams and helping businesses strengthen their approach to sales. His advice is useful for consumers planning a move as well as owners looking to grow a moving company. The discussion shows how informed decisions, realistic expectations, and qualified professionals can make a move go more smoothly.
Yuriy breaks down what moving costs cover and why unusually low quotes deserve scrutiny. Professional movers bring equipment, trained labor, and accountability, while a DIY or day-labor option may leave customers managing truck rental, damage risks, and other responsibilities themselves. For long-distance moves, delivery timing can be affected by driver schedules, route conditions, shared truck space, access limitations, and required stops, so delivery windows should be understood as estimates. He explains that moving blankets help prevent scratches, but fragile items such as glass, dishes, and TVs need appropriate protection. The episode also explores the difference between brokers and carriers, DOT/FMCSA verification through Company Snapshot, and researching reviews across multiple sources. Yuriy discusses limited liability coverage, full-value protection, deductibles, packing requirements, and why reimbursement may reflect an item’s current value rather than its original purchase price.
https://youtu.be/HoIuRrDCAE0?si=CjTeQDuDwBwBM5vW
Beyond consumer moving advice, Yuriy shares lessons for moving-company owners who outsource sales. He cautions against micromanaging sales representatives and urges owners to allow an adjustment period while maintaining clear standards and choosing reputable clients. On marketing, he advocates consistent social media and podcast content to build awareness and attract organic leads, contrasting them with increasingly costly, less-exclusive third-party leads. He also highlights distinctive video content that can help a local company stay top of mind when someone needs a mover. To close, Yuriy offers a sales lesson: don’t assume people will say no, and bring humor into the interaction. Listen for practical guidance on moving company sales, choosing a mover, avoiding surprises, and building trust through education and consistent marketing.
Quotes:
“If the delivery window sounds too good to be true, it probably is. If the cost for the move sounds too good to be true, it probably is.”
“Companies need to care about their brand. If you don’t care about what it is that you’re putting out in the world, what are you really doing?”
“Don’t assume that people are going to say no to you, and always have a little bit of humor to go along with it."
Contact Details:
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