Part 1: The Less Flashy Side Of AI: Can It Help Make The Government Better?
Artificial intelligence gets a lot of attention for what could go wrong, but some of its most useful applications may be surprisingly mundane. We look at how governments are using it to simplify confusing forms, shorten wait times and make public services easier to navigate.
Guest: Beth Noveck, professor, Northeastern University, director Burnes Center for Social Change, Northeastern University, author, Reboot: AI & the Race to Save Democracy
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