Everyone says trust matters. Kim Bohr can prove it — with data.
Kim Bohr is President and CEO of SparkEffect and the researcher behind the State of Organizational Trust™ — a national study that shows trust directly impacts revenue, reputation, and retention. In this episode, Kim joins Scott Love to answer the question most leaders never think to ask: can trust actually be measured? And if so, what do you do with the answer?
What you'll learn:
Why trust is a measurable, tangible asset — and how SparkEffect's Trust Performance Index proves it
The 5 domains of organizational trust: strategic clarity, psychological safety, relational continuity, technology trust, and fairness
Why 85% of organizations experienced a significant disruption in the last 24 months — and why most leaders aren't equipped to handle it
The finding that will reframe how you think about change: disruption handled well can actually increase trust above baseline
What micro-disruptions are — and why ignoring them is silently fracturing your team
The difference between engagement surveys and real trust measurement (and why most surveys get it wrong)
What "doing nothing" costs organizations in customer trust vs. those who respond well (91% vs. 30%)
How one leadership team went from consistently low trust scores to an upswing — and what had to change first
The 5 everyday practices that build trust on the ground, starting tomorrow
3 action steps for leaders who want to turn trust into a competitive differentiator
Visit: https://therainmakingpodcast.com/
YouTube: https://youtu.be/MRdQ5gmgzpU
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If you are a successful law firm partner or law firm founder and want to hear about other options, please book a time on Scott Love's calendar here:
https://calendly.com/scott-736/half-hour-phone-meeting-with-scott
Or email Scott to connect with him at: scott@attorneysearchgroup.com
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This podcast is sponsored by SurePoint Legal Insights (formerly known as Leopard Solutions)–turning legal intelligence into opportunity.
For a free demo, visit this link: https://surepoint.com/legal-insights/
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About Kim Bohr:
Kim Bohr is President and CEO of SparkEffect, where she leads the firm in helping Fortune 1000 companies and emerging enterprises navigate disruption without fracturing trust. With over 25 years of executive experience, Kim and her team partner with leaders, Boards, and CEOs on strategy, talent, and organizational performance. Kim is a published author, host of the Courage to Advance podcast, and a sought-after keynote speaker whose talks draw directly from SparkEffect's proprietary research on the State of Organizational Trust™.
https://sparkeffect.com/rainmaking
2026 State of Organizational Trust report: https://info.sparkeffect.com/trust
Kim's LinkedIn: https://www.linkedin.com/in/kimbohr/
Kim's Instagram: https://www.instagram.com/kimbohr_sparkeffect/
SparkEffect LinkedIn: https://www.linkedin.com/company/sparkeffect/
SparkEffect Facebook: https://www.facebook.com/profile.php?id=61555355996682
SparkEffect Instagram: https://instagram.com/@sparkeffect_
SparkEffect YouTube: https://www.youtube.com/@WeAreSparkEffect
Courage to Advance podcast: https://sparkeffect.com/sparkeffect-podcast-courage-to-advance/
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