Samsara is one of the most advanced examples of AI adoption inside the marketing team of a large public company. Holly Chen, VP of Growth Marketing, shares the marketing team’s approach.
A big part of their success came from a deliberate three-phase rollout that moved the marketing organization from a leadership mandate to company-wide enablement and, ultimately, sustained momentum. The whole approach runs on a bottoms-up philosophy: the people closest to the pain points are the ones building the solutions, rather than AI development being centralized within a small team.
Holly also shares how AI has changed the way her team hires, why she looks for a specific kind of AI fluency in candidates, and why she believes every marketer needs to become a Marketing Engineer.
We discuss:
The three-stage rollout: mandate, enablement, and sustained momentum
Why bottoms-up AI adoption outlasts top-down mandates
How a 230-person team built 90 AI agents (and how they keep them running)
Samsara’s AI governing body
The hackathons and monthly AI Power Hour that keep teams building
Why Holly values judgment over taste in the age of AI
The biggest hiring mistake marketers make in the AI era
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