Heather shares the 5 business rules behind the £1M she’s made since leaving her corporate job, with a team of three.
Heather reveals that one of the best emails she’s received is from an angry customer. From there, she breaks down the principles that guide every decision in her business and her leadership.
You’ll learn:
How to take accountability, even when it's not your fault
How to handle criticism without getting defensive
How to control your reaction to things you can't control
How to stay focused while running two businesses at once
Get Heather's weekly leadership tips every Tuesday: https://custardlearns.com/custard-culture-club-home
If you’re struggling to know what’s really going on in your team, Custard gives you clear weekly insight into your team’s culture, wellbeing and performance, plus practical actions to help you know where to step in. Find out more at Custard (tap here).
Follow us on Instagram: @the.boardroompodcast & @leadershipheather
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