Got a difficult employee in your team and no idea what to actually do about it?
Before you jump straight to “do we fire them?”, Heather walks through the key steps every manager needs to take first and when it might be time to make a bigger decision.
In this episode, Heather explores:
How to work out whether someone is actually difficult, or whether the situation feels difficult
Why managers sometimes accidentally allow poor behaviour to build
How to address a negative attitude at work
The 4P's method for having difficult conversations
When it might be time to take things further
And download Heather’s free Four P’s Method of having difficult conversations: https://custardlearns.com/4ps-framework-home
And if you’re a manager or business owner who wants a clearer picture of how your team is really doing, visit the Custard website here: https://www.itscustard.com/
Got a situation at work you don’t know how to handle?
Send it in at hello@theboardroompodcast.com, two lines or two paragraphs, whatever you need. Everything stays anonymous.
And btw Heather drops practical leadership tips to over 28,000 managers every Tuesday morning, join the link here: https://www.inthemakingleadership.com/welcome
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