Students arrive at college with fewer social skills, a different baseline in mental and physical health, and a different academic starting point than a decade ago, and the offices meant to support them keep getting smaller. Jessica Carron, Senior Associate Dean of Students at Lewis & Clark College, runs an office of two and covers conduct, case management, BIT teams, on call, and campus living. She talks with Anna Moustakas about restorative practice, training other staff to carry a five part conflict program across campus, using AI honestly, and choosing the practices worth keeping.
Chapters:
00:00 Welcome to Gemenskap Series
00:33 Meet Jessica Carron and her many hats
02:00 Why she stayed in higher ed
04:13 What an exceptional student experience means
05:42 How student belonging has changed in 20 years
09:06 AI in higher education and student pushback
12:48 Using AI as a tool, weighing the cost
18:09 From avoiding conflict to restorative practice
19:05 The first conduct case that changed her view
21:59 Sharing information instead of hoarding it
24:48 Training every office in the conflict program
27:02 Inside the five part conflict series
30:00 Doing more with less on a small budget
34:20 Using data and technology to pick what works
37:37 Communication as the root of community
38:22 One practice: tell me more about that
39:09 Wait time and reflecting words back
You can follow Jessica Carron here:
LinkedIn - https://linkedin.com/in/jessicacarron
Learn more about Lewis & Clark College:
Website - https://lclark.edu
