Lifeline is drowning in crisis — nearly 60% of mental health calls go unanswered due to a decade-long funding shortfall, despite recent donations. With a $4 million annual gap, the service can’t keep up with demand. The Mental Health Minister wants faster response times and a 24/7 suicide line but admits he’s unsure how it’ll cost. Frontline workers say they’ve seen this strain for years, blaming fragmented funding and calling for collaboration. They also stress the need for a unified system to share critical info while protecting privacy — because when someone’s in crisis, every second counts.
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