The Bus Exchange in Christchurch is transforming into a safe, supportive hub for youth—thanks to the FRESH Outreach Program. After two years of operation, independent evaluations show fewer fights, less abuse, and rising feelings of belonging among young users. With nearly 2,000 sign-ins in just one term, kids from 15 high schools and 11 primaries are benefiting from free food, arts, games, and access to health and education support. Youth workers are fostering accountability and compassion, helping tackle issues like offending, drug use, and truancy. Security teams report improved behavior and strong collaboration with staff. Now entering its third year, this city-led initiative proves that connection and care can turn community spaces into catalysts for real change.

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