An 84-year-old pensioner, Tom Evison, was left in financial panic after his Winter Energy Payment and Disability Allowance were wrongly suspended — a glitch affecting thousands due to a flawed government system requiring annual eligibility checks, despite exemptions. Despite submitting documents on time, his payments stopped just before the deadline, forcing him to worry about basic needs. Officials confirmed his case was mishandled, apologized, and backpaid him — with all affected individuals now compensated as the Ministry prepares to release its full review findings.
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