AI is coming for SaaS—but probably not in the way most founders think.
Martin Gourdeau, CEO of Vacation Tracker, has spent years operating SaaS businesses at very different scales, from a 15-person company to Workleap, where he helped grow the business from roughly 275 to 450 people.
Now he's back in a small SaaS company, deliberately testing how far AI can take a business without massively increasing headcount.
And his view on the future of SaaS is refreshingly nuanced.
We talk about why AI could actually supercharge SaaS, why “shallow SaaS” is much more vulnerable to vibe coding, and why companies that own important data and become systems of record may be harder to replace than ever.
We also get into AI adoption inside a real SaaS company, the productivity trap of generating more and more without actually moving the business forward, pricing, trials, distribution, LLM discovery, YouTube as an AI visibility channel, and where Vacation Tracker is going next.
One of the biggest takeaways: AI has made building software dramatically easier—but that doesn't mean building the right software has become easier.
Timestamps:
00:00 - Is SaaS dead in Quebec? 01:26 - Why nuance disappeared from the AI conversation 02:10 - Is AI actually supercharging SaaS? 03:24 - The SaaS AI can't easily replace 04:46 - Can Vacation Tracker be vibe coded? 06:00 - When building your own software makes sense 07:12 - The hidden cost of building SaaS yourself 09:54 - Did SaaS remove too much friction? 11:00 - The new opportunity: building on top of systems of record 12:45 - Why AI hype always goes too far 14:11 - How Vacation Tracker uses AI internally 16:19 - The AI experimentation playbook 18:07 - Is AI making people work more? 19:48 - The dangerous side of AI productivity 21:20 - Producing more vs actually growing the business 23:07 - Why bigger companies may be more vulnerable 24:30 - How AI can make SaaS products worse 25:41 - The craft of product management 27:28 - Could Vacation Tracker become the next Workleap? 29:39 - From 450-person SaaS to a 15-person company 31:20 - Why Martin took a year off 33:00 - Getting back into technology 34:41 - Avoiding AI shiny object syndrome 37:46 - Vacation Tracker's pricing strategy 38:26 - Why they doubled their trial period 40:24 - Did AI influence their pricing? 42:00 - The right way to raise SaaS prices 43:34 - Is SaaS distribution getting harder? 43:43 - LLMs are driving 30–50% of inbound 45:41 - How to rank in ChatGPT and other LLMs 46:00 - Why content matters for AI visibility 47:47 - Why YouTube matters for LLM discovery 51:47 - What's next for Vacation Tracker? 52:45 - MCP and the future of headless SaaS 53:37 - Could SaaS move to value-based pricing? 54:40 - Is SaaS actually dying? 55:35 - The technology Martin is excited about 57:04 - What kids think about AI 58:32 - Will we revisit these predictions?
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