What if the "big break" in your business isn't actually one big moment at all — but five, six, seven quiet little ones you almost didn't notice? Today I'm walking you through two real encounters from my own week — a coffee meeting that turned into a client proposal, and a networking introduction that turned into a new lead — to show exactly how the "know, like, and trust" factor actually builds over time. I break down why there's no such thing as a magic one-and-done meeting, what the research really says about how many touchpoints it takes before someone works with you, and a full menu of free, low-cost, and bigger-budget ways you can create more of those touchpoints in your own business. Then I close with the most important question of all: are you even showing up in the right rooms?


Highlights


  • Two real stories from this week — a coffee meeting and a networking introduction — that show how "know, like, and trust" actually plays out in real time
  • Why there's no magic single meeting that creates an opportunity — it's a progression of touchpoints
  • The truth behind the "seven touchpoints" rule (and where that number actually comes from)
  • Research on repeated exposure, familiarity, and how long it really takes to build trust with someone
  • Why follow-ups matter more than first contact — including a stat on how many replies come from follow-up emails
  • Different types of touchpoints: in-person, asymmetric, real-time, and passive
  • A full breakdown of free, low-cost, and higher-investment ways to build touchpoints with potential clients
  • Why you need to find your ideal client's "watering holes" instead of assuming social media is the answer
  • Tactical action steps to build a repeatable follow-up system starting this week


Chapters


0:00 — Plan Changed Today

1:06 — Networking Wins

3:04 — No Magic Meeting

4:06 — Seven Touchpoints Myth

8:17 — Borrowed Trust Intro

10:12 — Follow Ups Matter

11:12 — Touchpoints Types

13:11 — Free Visibility Plays

17:16 — Low Cost Connections

20:11 — Bigger Budget Options

23:24 — Find Their Watering Holes

26:44 — Systems And Action Steps

29:12 — Wrap Up And Next Series

Resources Mentioned



Sources for Statistics



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This show is part of the ICT Podcast Network, for more information, visit ictpod.net.


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