Heidi CEO and co-founder Thomas Kelly and Chief Medical Officer Simon Kos discuss the future of AI medical scribes, clinical documentation, and generative AI in healthcare.In this episode of Digital Health Inside Out, we explore how Heidi is evolving beyond AI-powered medical transcription to become a broader clinical AI platform. Thomas and Simon explain Heidi’s mission to double the world’s healthcare capacity, whether AI scribes genuinely save clinicians time, and how healthcare organizations can use AI without compromising safety.We also discuss medical AI hallucinations, billing and upcoding, EHR integration, FDA regulation, product-led growth, and competition with Epic, Microsoft, and frontier AI model providers. Thomas shares why Heidi began building specialized AI models, while Simon explains what comes after AI scribes and how Heidi plans to expand within US health systems.
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