Most AI agents wait for a person to open a chat and give them a prompt. Ambient agents work differently. They listen for events across enterprise systems and start working when something changes.
In this episode of Agent Sense, Monika Aggarwal and Frank Chavez discuss what makes an agent ambient and how the architecture changes when AI works continuously in the background.
Using an SRE Ambient Agent as a mature example, they discuss how an agent can monitor operational signals, investigate incidents, invoke other agents and tools, involve a human when needed, and verify the outcome.
The Ambient Agent design principle:
Start with an event → Bound the action → Earn autonomy.
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Monika Aggarwal, Operational AI, IBM and Frank Chavez, Technical Architect, IBM. Innehållet i podden är skapat av Monika Aggarwal, Operational AI, IBM and Frank Chavez, Technical Architect, IBM och inte av,
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