Dutch consumer watchdog Consumentenbond uncovers hidden fees of €2-4 per order on food delivery giants like Thuisbezorgd.nl and Uber Eats, potentially totaling hundreds of millions. While Thuisbezorgd defends its transparency and partnerships, Uber Eats has already made changes and is negotiating further improvements. The watchdog seeks meaningful compensation—not just a windfall—but the final outcome remains uncertain as consumers wait to see if refunds materialize or if platforms overhaul their pricing.
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