Unpacked, by TTG
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Blacklisting agents: A Step Too Far or Sometimes Justified?

Unpacked, by TTG
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Fines? Blacklists? Or simply bad manners? With 95% of TTG readers backing penalties for event no-shows, TTG's Sophie Griffiths and Emma Dooney are joined by travel agent Jenny Jackson and marketing specialist Ant Stone as they debate whether agents who fail to turn up should face consequences – and whether the industry risks going too far.

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