Most executives think of HR as an order window. Fire this person. Hire that one. Fix the culture. Improve the managers. But underneath that fictional menu is a function absorbing things no one ever puts on a report: the weight of every employee's hardest moments, handled quietly, while still being expected to move the business forward.
In part one of this two-part conversation, we pull back the curtain on what HR actually carries.
Topic Highlights:
– Why treating HR like an order menu is the most expensive mistake executives make
– What HR partnership actually looks like
– The value of involving HR in strategy upfront
– Why shifts in employee output might not be about performance
– The most underused resource in your benefits package
Guest Bio:
Trish Steed is CEO and principal analyst at H3 HR Advisors, and a former HR executive across Big Four, healthcare, and IT. Steve Boese is an H3 HR co-founder and a program chair of the HR Technology Conference.
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