Did you know? You can’t always return something you bought in-store just because you changed your mind — but online, you’re legally entitled to a 14-day refund window. While physical shops may offer returns as a courtesy, they’re not required to give you cash back unless the item is faulty or misrepresented. Online purchases, phone orders, and catalog buys come with stronger legal protections, including a 14-day return period after receiving the item. Just be aware: personalized, perishable, sealed hygiene items, or damaged goods might fall outside these rules — whether online or in-store. Know your rights, and shop smarter.
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