A wheelchair user with quadriplegia was forcibly removed from a Virgin Australia flight after his lithium-ion powered SmartDrive attachment had no safe stowage — sparking outrage and exposing systemic failures in airline accessibility. Advocates say this isn’t an isolated incident, but a daily struggle for disabled travelers forced to fight for basic rights. Virgin vows to review procedures, but critics demand airlines redesign systems to proactively accommodate — not just react to — disability needs.
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