A flawed government algorithm, never tested in real life and ignored by the Royal Commission, is now silently deciding aged care funding for thousands — ignoring clinician notes, underestimating frailty, and blocking human overrides. Families are stressed, appeals are overwhelmed, and the system’s opacity leaves older Australians facing devastating financial losses. Despite promises of review, the government refuses to fix the core problem — leaving people stuck in a broken, unappealable machine.
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