Australia’s biggest strata management firm, PICA Group, secretly lobbied against banning insurance kickbacks, warning that outlawing them could collapse 70% of strata companies — a claim consumer advocates call scare tactics. Despite the review panel recommending a full ban on financial benefits for managers, the government opted not to ban kickbacks, calling it just the start of reforms — with no timeline. The debate centers on whether these commissions create conflicts of interest or simply shift costs to owners, sparking fierce disagreement between transparency advocates and industry defenders.
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