How does a chance summer job reviewing literature turn into a career shaping how medicines and devices keep people safe? In this episode, James Whitehead narrates a winding, human story—from a psychology graduate’s first contract to pivotal years processing cases at GSK, consulting across the industry, and building AstraZeneca’s device and digital safety team.
James guides listeners through the small moments that mattered—mentors who opened doors, the messy lessons of consulting in Tuscany, and the hard-won choices of leading a safety system at a growing biotech. Along the way he wrestles with a central question: if you could start with a blank sheet of paper, how would you redesign patient safety for a world of AI, connected devices and diverse health systems?
Warm, candid and forward-looking, this conversation mixes practical stories with visionary thinking about people, process and technology. Tune in to hear the lessons, the regrets, and the call to build patient safety systems that put patients and practitioners first.
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