Lloyds Banking Group unveils a bold four-year strategy to slash £2 billion more in costs while pouring £13 billion into AI and tech by 2030—reshaping customer service, branch networks, and global ambitions. CEO Charlie Nunn admits room for improvement, targeting efficiency gains through tech, office space, and reskilling amid AI-driven transformation. Branches will evolve, not vanish, while corporate banking and U.S. expansion aim to break free from post-2008 constraints. Strong Q2 profits (£2.3B, up 14%) fuel shareholder rewards and a modest stock rally, though analysts warn global scaling remains a tough climb.

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