Good negotiation skills are not just important in business; understanding the art and psychology of negotiation will improve your communication skills in every relationship, from your spouse to your colleagues to your audience.
Chris Voss, former lead negotiator for the FBI, now uses his skills to help business leaders, entrepreneurs, and everyday people negotiate with more confidence, build stronger relationships, and communicate under pressure. In this episode, he joins Tim to reveal the psychology behind great negotiation, why emotional intelligence is your greatest advantage, and how the same principles that save lives can transform your career, business, and personal relationships.
In This Episode, Tim and Chris Discuss:
(00:00) Introduction
(03:50) From FBI Rookie to Hostage Negotiator
(09:19) Why Every Great Negotiation Starts With Trust
(17:31) The Fastest Way to De-escalate Any Situation
(22:28) The Secret to Becoming an Elite Negotiator
(30:04) Tim's Negotiation Story From the Philippines
(36:23) How to Repair Relationships After Conflict
Chris Voss is a former FBI lead hostage negotiator, bestselling author, entrepreneur, and one of the world's leading experts on negotiation and communication. During his 24-year FBI career, he negotiated in some of the highest-stakes situations around the world before founding The Black Swan Group, where he advises Fortune 500 companies, business leaders, and governments on negotiation strategy. His bestselling book, Never Split the Difference, has become one of the most influential books on negotiation, business, and communication.
Resources Mentioned:
Chris's Book, Never Split the Difference: Negotiating As If Your Life Depended On It―Unlock Your Persuasion Potential in Professional and Personal Life
Fight Less, Win More: How Master Negotiators Influence Hearts, Minds, and Deals by Derek Gaunt and Jonathan B. Smith
Connect with Chris:
Chris’s Instagram
Chris’s LinkedIn
Chris’s Facebook
The Blackswan Group Website
Connect with Tim:
Website
Instagram
YouTube
LinkedIn
If this episode inspired you, leave a review and share it with someone ready for their comeback. Every story has a comeback. What’s yours going to be?
Motivation, Comeback, Breakthrough, Inspiration, Overcoming, Purpose, Faith, Resilience, Growth Mindset, Hope, Life Transformation, Determination, Confidence, Vision
