In this special replay from Scriptorium's Content Operations podcast, Sarah O'Keefe sits down with our very own Patrick Bosek to tackle one of the thorniest problems in AI-powered content work: governance.
Patrick and Sarah unpack why governing AI outputs gets harder as the technology improves, and why the structure you put into your content before it ever reaches a model may be your most important quality lever.
They also dig into:
why "garbage in, garbage out" is too simple and what good upstream governance actually looks like
how content structure serves humans first (and why that makes it better for AI too)
what happens when end users start stripping warnings and summarizing away critical information
why you should never replace a working deterministic system with an AI one
If you work in content strategy, technical writing, or are watching your organization stand up an AI team and wondering how to prepare, this one's for you.
You can listen to this episode and many more Content Operations conversations on Scriptorium's website.
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