How AI Is Reshaping Retail, Utilities, and SAP Customer Experience (CX)

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This week on ASUG Talks, Balaji Balasubramanian, President, Chief Product Officer - SAP Customer Experience and Consumer Industries, joins the podcast to talk about how the SAP solutions that enable customers to manage the "front door" of their businesses is changing. 

Key Insights 

• How retail and utility industry changes are spurring SAP CX innovation
• The place of AI in SAP CX solutions 
• Upcoming SAP CX developments and innovations

This week in the ASUG community..

• Read about the groundbreaking solar and wireless charging infrastructure at Pennsylvania Turnpike Commission.
• Gain insight into how fellow SAP customers are using, measuring, and working with AI.

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