An anonymous ethics hotline report lands on your desk. Widespread favoritism on the sales team. No names. No dates. No incidents. Nothing you can act on.
The VP of sales wants it closed as unactionable. So you pull comp and promotion data just to be thorough, and the pattern lines up with the complaint almost perfectly.
Now what?
Rebecca Taylor hands this scenario to John Mezzo, a C-suite HR executive, with no prep and no warning. What follows is a working session on how to move on a claim with no complainant and no accused, without turning it into a witch hunt.
Inside this episode:
Why you go to the VP first and open with "are you aware that" instead of "look what I found"
The karaoke test: how favoritism shows up without anyone intending it
Why "HR said" is the most damaging phrase in the business, and how John kills it
Reading a favoritism complaint as feedback in imperfect language, not a diagnosis
What a real fix looks like when there's nothing formal to substantiate
The HR myth John wants dead
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