Ep.4: Is CoE Stalled? Governance in the age of AI. User Adoption Bad Advice.

The Episode 4 explores the dynamics of work-life balance, the importance of the Center of Excellence (CoE) for Dynamics 365, governance in citizen development, and the challenges of software adoption. The speakers discuss the significance of having a structured approach to managing software projects, emphasizing the need for proper testing, stakeholder involvement, and the careful measurement of success metrics. They also highlight common pitfalls in software implementation and the evolving role of AI in governance.

Chapters

00:41 Center of Excellence: Governance in Power Platform

03:44 When to Implement a Center of Excellence

04:01 When is the right time to introduce CoE?

06:03 Can you restrict access to Power Platform so CoE gets irrelevant?

06:33 Empowering Citizen Developers: The Role of COE

07:39 Understanding the Variability of App Development

08:30 Balancing Access and Control in App Creation

10:41 Governance in the Age of AI

13:05 The Role of Center of Excellence in Organizations

15:40 Managing Power Platform Complexity

16:47 The Importance of Adoption in IT Projects

17:52 How rule out adoption "failure by design"?

22:26 What Not to Do: Avoiding System Hatred

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