Paul Manktelow, veterinary director at Blue Cross, talks about the transition from clinical to leadership roles and how undertaking an MBA gave him the knowledge from outside the sector to make a difference. He talks about how effective leadership makes way for more efficient and happier workplaces, and the need to understand commercial pressures. We also talk about the tensions in the current vet pet sector and how changes in clients' and veterinary graduates' expectations, resources and knowledge might influence what comes next for the profession.

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