Want to speak English with confident authority without sounding more aggressive than you intended? In this episode, you'll hear how your words, tone, and the situation can change what your listener hears.
We compare assertive and aggressive English in common work situations: setting a firm deadline, disagreeing, asking about a problem, giving feedback, and handling an interruption. You'll hear why direct English is sometimes exactly right, and how blame, criticism, or unnecessary pressure can change the message.
As you listen, use the questions from the lesson to think about what the situation requires and whether your language stays focused on the issue.
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